Hire Customer Services for up to 65% less
Experience high-quality virtual assistant services at an affordable price. We’ve assisted numerous clients in building strong teams with talented professionals from the Philippines.
$6,240.00 AUD
(at $35 – $40 AUD per hour)
**based on 2024 general market data and industry reports in Australia.
Why pay more? Get exceptional Virtual Assistant Support for a fraction of the cost of hiring locally
Our packages deliver premium service from expert Filipino virtual assistants—no need to sacrifice quality for a great price.
STARTER
(20 hours per week)
per month ($42.00 per hour)
A$300
per Week
at A$15 per hour x 20 hours
PROFESSIONAL
(30 hours per week)
per month ($42.00 per hour)
A$450
per Week
at A$15 per hour x 30 hours
EXECUTIVE
(40 hours per week)
per month ($42.00 per hour)
A$600
per Week
at A$15 per hour x 40 hours
The cost of your service package will be determined by the job description, the hours required, and the qualifications and experience of the virtual assistant you choose.
Customer Service Job Description
Qualities of Our Virtual Assistants:
- Proven experience in remote customer service roles with a focus on providing exceptional support.
- Excellent communication and problem-solving skills.
- Strong understanding of customer service best practices and techniques.
- Ability to handle sensitive customer issues with empathy and professionalism.
- Proficiency in customer service software and tools.
- Experience in managing multiple customer interactions and resolving issues effectively.
How Our Virtual Assistant Can Help:
- Customer Support: Provide exceptional remote customer service through various channels, including email, chat, and phone, addressing inquiries and resolving issues.
- Problem-Solving: Identify and resolve customer problems efficiently, ensuring high levels of satisfaction and timely solutions.
- Product Knowledge: Maintain in-depth knowledge of products and services to offer accurate and helpful information to customers.
- Documentation: Record and document customer interactions, feedback, and issues to support continuous improvement and track performance.
- Customer Feedback: Collect and analyze customer feedback to identify trends and areas for enhancing products or services.
- Tool Proficiency: Utilize customer service platforms and tools (e.g., Zendesk, Freshdesk) to manage customer interactions and support requests.